How do I know what size shirt to order?
Each product page has links to sizing charts. Please refer to these charts and any special instructions given per product. Our t-shirt dresses have been resized, to get the same fit, please select a size up. If you normally ordered UK 10 previously, then you should select UK 12 now.
How should I care for my t-shirts? Will they shrink?
The best way to care for your t-shirts is to turn them inside out and machine or hand wash them on cold. Since all of the shirts have some percentage of cotton, they will tend to shrink a little after being washed and dried. For the least shrinkage, dry on low or hang dry.
What type of printing process is used on your apparel?
All of our t-shirts are screen printed with water-based for a soft feel or plastisol in order to get a bright white print. We also have special embroidery and squin embellishments. Please check the product pages for the specific type of printing for each individual product.
Will the printing fade?
Over time, with normal wear, some of the prints will fade after being washed, but will still hold up for lots of wear and washes.
How long does it take for shirts to arrive?
Lagos orders are dispatched next day after payment to be delivered between 1 - 2 days between 9 am and 5 pm. Unfortunately, we cannot guarantee delivery for a specific time during the day.
What shipping method do you use?
Our logistics are handles by several third party companies, but your payment for delivery is made to us as their drivers are not allowed to receive payments. Standard shipping for orders in the USA and UK takes 3-9 business days via DHL, a tracking number will be provided.
How much does shipping cost?
It depends on your city and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
Do you ship internationally?
Yes, we ship to almost every country around the world.
*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct bank transfers.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do you sell Gift Certificates?
Unfortuately, not at this time, but very soon!
Do you offer wholesale or bulk pricing?
Yes, but we screen the companies who are interested in carrying R1XVI products. We want to make sure that R1XVI is a good fit for the companies with which we work. If you would like more information, please Contact Us and include some background information about your shop/company.
What is your return policy?
How do you pronounce R1SIXTEEN?
R ONE SIXTEEN
Where did the name come from?
Our brand name is inspired by the Bible verse Romans 1:16. For I am not ashamed of the Gospel of Christ. See About Us page for more information.
Still have other questions?
For additional information about R1XVI please use the contact form or email contact@R1SIXTEEN.com.